From left to right, back row: Nancy Maher, Mahers Contracting, Business Excellence Award eleven plus Employees; Paul Maher, Freshwater Community Centre, Non Profit Excellence Award; Chris Newhook, Hike Placentia Inc, Innovation Champion Award; Claudette Pittman, Port of Argentia, Sustainability Leadership Award; Sherry Pomroy, Royal Bank of Canada Placentia Branch, Resilience in Business Award; Melanie Martin, Mary Browns Chicken, Small Business Excellence Award one to ten Employees; Lorriane McCarthy, Express Signs Ltd, Employee Excellence Award; front row: Jenny Browne, Argentia Industrial Services, Digital Transformation Award; Amy OReilly, Physico and Co, Chambers Choice Award; Dr Renee Mulrooney, Placentia Dental Clinic, Emerging Business of the Year Award; Lilly Mulrooney, Community Connection Housing Coalition, Community Impact Award; Laura Brazil, Placentia Regional YMCA, Diversity and Inclusion Award; missing from photo: Lori Pretty, Rosedale Manor B and B, Customer Experience Excellence Award.
About the Business Excellence Awards Nominations
The Placentia Chamber of Commerce Business Excellence Awards Program recognizes outstanding businesses, organizations and individuals who demonstrate exceptional leadership, innovation, service and community impact. These awards celebrate meaningful contributions to the economic and social vitality of the Placentia region. Each award highlights a specific area of achievement, including innovation, sustainability, customer service and community engagement. All nominations are reviewed by a committee of local leaders, and nominees must be Chamber members in good standing. We invite you to nominate deserving candidates who are making a positive difference in our community.
2025 Awards
- Small Business Excellence Award (1–10 Employees)
- Business Excellence Award (11+ Employees)
- Emerging Business of the Year
- Innovation Champion Award
- Community Impact Award
- Employee Excellence Award
- Sustainability Leadership Award
- Diversity and Inclusion Award
- Digital Transformation Award
- Resilience in Business Award
- Non Profit Excellence Award
- Customer Experience Excellence Award
- Chamber’s Choice Award
Business Excellence Awards Program – Award Categories & Criteria
Small Business Excellence Award (1–10 Employees)
Honors small businesses that demonstrate operational excellence, strong leadership and meaningful community contribution.
Key Criteria:
- Exceptional service or product delivery
- Supportive workplace culture and leadership
- Contribution to the local economy
- Recognition within the industry or community
Suggested Nomination Questions:
- How does the business ensure high quality service or products?
- What contributions has the business made to the local economy or community?
- How does the company support its employees and workplace culture?
Business Excellence Award (11+ Employees)
Recognizes established businesses with outstanding leadership, innovation and regional impact.
Key Criteria:
- Strong financial and operational performance
- Innovation and workplace excellence
- Positive representation of the Placentia region
Suggested Nomination Questions:
- What makes this business a leader in its industry?
- How does it contribute to community and economic development?
- Describe the company’s workplace culture or innovation initiatives.
Emerging Business of the Year
Celebrates promising new businesses under five years old showing strong growth and community connection.
Key Criteria:
- Early success and customer loyalty
- Clear market understanding and business strategy
- Community involvement or innovation
Suggested Nomination Questions:
- What inspired the creation of this business?
- How has the business grown or evolved since opening?
- What customer or community needs does it address?
Innovation Champion Award
Honors businesses that creatively solve problems and drive growth through innovation.
Key Criteria:
- Introduction of innovative processes, products or marketing
- Creative adaptation to challenges
- Measurable impact on business or community
Suggested Nomination Questions:
- What challenge did this business face, and how was it creatively addressed?
- Describe a unique innovation the business implemented.
- What measurable results or benefits were achieved?
Community Impact Award
Recognizes organizations with meaningful social, cultural or economic community contributions.
Key Criteria:
- Volunteerism or financial support
- Initiatives that uplift or empower others
- Community leadership and collaboration
Suggested Nomination Questions:
- How does the business support the community?
- What measurable impact has it had?
- Provide examples of social or cultural contributions.
Employee Excellence Award
Honors an individual who demonstrates exceptional dedication, leadership and positive representation.
Key Criteria:
- Embodies company values
- Enhances team success and operations
- Represents the business positively
Suggested Nomination Questions:
- How does this employee go above and beyond?
- How do they support and inspire their team?
- How do they embody the company’s mission?
Sustainability Leadership Award
Recognizes businesses integrating environmentally responsible practices.
Key Criteria:
- Sustainable operations or product development
- Environmental engagement or education
- Efforts to reduce waste or resource use
Suggested Nomination Questions:
- What sustainability practices are in place?
- How do they impact operations or community?
- What are the long term environmental goals?
Diversity and Inclusion Award
Celebrates businesses fostering inclusive and equitable environments.
Key Criteria:
- Inclusive hiring and leadership
- Policies promoting equity and belonging
- Community engagement reflecting diversity
Suggested Nomination Questions:
- What practices has the business implemented?
- How is an inclusive culture created internally?
- Provide examples of outreach or impact initiatives.
Digital Transformation Award
Recognizes businesses leveraging technology for growth and improved service.
Key Criteria:
- Use of digital tools and systems
- Enhanced customer or internal processes
- Measurable success linked to digital adoption
Suggested Nomination Questions:
- What digital strategies has the business adopted?
- How did it improve operations or engagement?
- What makes this business a leader in digital innovation?
Resilience in Business Award
Honors businesses showing strength and adaptability through adversity.
Key Criteria:
- Continued operations during challenges
- Creative problem solving
- Positive impact on staff or community
Suggested Nomination Questions:
- What challenges has the business faced?
- How did it adapt or overcome obstacles?
- What lasting impact resulted?
Non Profit Excellence Award
Recognizes outstanding non profit organizations demonstrating leadership and impact.
Key Criteria:
- Measurable community impact
- Fiscal responsibility
- Strong leadership and volunteer engagement
- Effective partnerships
Suggested Nomination Questions:
- What is the organization’s mission?
- What outcomes or impacts have been achieved?
- How are resources managed?
- Describe partnerships that enhance reach.
Customer Experience Excellence Award
Honors businesses that consistently exceed customer expectations.
Key Criteria:
- High standards in customer care
- Integration of customer feedback
- Strong satisfaction and retention rates
Suggested Nomination Questions:
- What makes the customer experience outstanding?
- How does the business gather and act on feedback?
- Share examples of exceptional service or customer care.
Chamber’s Choice Award
Presented to a business or employee who:
- Delivers outstanding customer service
- Provides a service that addresses the community’s needs and wants
- Is an outstanding corporate or community citizen
- Contributes to the economic success of the business community
- Supports initiatives of the Placentia Chamber of Commerce
Recipients
Check out the listing of recipients of the Business Excellence Awards: 2024 | 2023 | 2019 | 2018 | 2017 | 2016